Why Choose Us
Proven Results From Around The World
Strativity is proud to have worked with hundreds of organisations across the globe to make meaningful changes in Customer Strategy Consultancy.
Global Automotive Manufacturer
10% Increase
In employee engagement between 2012 and 2013; double digit sales growth
Industry Super Fund
10% Higher
Key satisfaction metrics over a period of 3 years
European Utility
30 Points
Increase in net promoter score between January 2009 & March 2011
European Logistics Company
44% Organic Growth
Within 2 years; exceeded profit target by 59% within 2 years
Australian Retail Group
11% Higher
NPS within 2 years equating to over $30m in additional revenue Omni-Channel Retailer of the Year 2019
Retail Super Fund
$400 Million
Revenue uplift over 3 years through improved retention
Transportation
$600 Million
Contract awarded due to the compelling articulation of an innovation passenger experience
Australian Energy Utility
70 Points
Movement in NPS from -27 to +39 over 5 years
Australian Logistics
20% Higher
Additional parcel options (upsell) increased by 20% while NPS has improved by 7 points (to +17)
Global Aerospace Manufacturer
20% Higher
Customer satisfaction index score within one year; 15% increase in customer service productivity
Food Manufacturing
200% Organic Growth
Within 5 years due to an insight led strategy focused on a new market
Global Automotive Manufacturer
Top 3
Jumped 9 positions to No.3 in CX Performance after Strativity ‘Drive Beyond’ Transformation