
Across industries, senior leaders are facing the same challenge: how to deliver meaningful customer experiences that delight customers and drive measurable business growth. Many have found the answer lies in joining a trusted community where strategy, innovation and leadership meet. That is why we created the CXO Board APAC, and tomorrow, members will gather for the 12th edition of the CXO Board Forum.
What the CXO Board Forum Offers Leaders
The CXO Board Forum is one of the core benefits of membership. Hosted twice a year at iconic venues such as the Sydney Opera House, and available virtually for those unable to attend in person, the Forum provides senior leaders with a unique environment to connect, learn and exchange ideas. Every gathering is run under the Chatham House Rule, creating a trusted space for candid, peer-to-peer discussion.
As part of the CXO Board APAC membership, leaders gain:
- Access to two Forums each year, with premium hospitality and networking
- CEO/CCO keynotes on competitive and customer strategy
- Case study deep dives into global and local success stories
- Peer discussions, member shares and roundtables
- An annual customer maturity assessment and benchmarking
- A 3-hour strategy validation workshop with Strativity consultants
- Learning opportunities for team members, plus discounted training and access to thought leadership
Proven Track Record
The Forum has welcomed CEOs, Chief Customer Officers and senior executives from organisations across technology, finance, utilities, healthcare, retail and government. Past participants have included leaders from NAB, Macquarie Technology Group, Stockland, GrainCorp, BlueScope, Medibank, Google and Australian Retirement Trust, to name a few. And this edition will be no exception, as we welcome leaders from Telstra, Urban Utilities, AbbVie and Transurban.
Each Forum brings together around 55 senior leaders, creating an unparalleled environment for peer-to-peer exchange. The scale is intimate enough for meaningful dialogue, yet broad enough to provide diverse perspectives and outstanding networking opportunities.
Leaders return each year because the CXO Board APAC provides something rare: a safe and stimulating environment to share openly, challenge assumptions and reflect on how leadership drives customer-centric transformation.
If you are a senior leader passionate about customer strategy and eager to join this community, we invite you to connect with us and learn more here.